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Investing In Your People - Training

Providing additional skills to your team pays dividends in the longer term:

  • Improved skills

  • Improved performance and productivity

  • Confidence and general wellbeing improvements

  • Retention

The following are details of our existing training courses available. Should you want a subject not covered here please reach out and we'll let you know if its something we can create for you.

A Networking Masterclass

 1/2 day session 

The benefits of networking

How to prepare

Etiquette

Know your personality traits

How to spot a great opportunity 

How to avoid the networking trap

Top Tips for Success

The elevator pitch

Follow Up or Fail​​​

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Interactive, fun, engaging and informative

Social Media Basics

1/2 day session

Why, how and when to use Social Media

Creating a viable plan

Engaging your audience

Brand first

Design rules

Content Creation

Evaluation and Analysis

 

Practical lessons to look good online and engage your audience

How To Start Your Own Business 

Chapter 1

1/2 day session 

Do's and Don'ts

Structure options

Naming your business

Know Your Audience

Branding

Traps to Avoid

Finance Tips For Newbies

Marketing Collateral - To buy or not to buy

Cashflow

Customer Delight​

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Interactive, fun, engaging and informative

Recommended follow-up with "The Reality Of Being Your Own Boss"

The Reality Of Being Your Own Boss

Chapter 2

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1/2 day session 

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Watch The Pennies

People Management

Sales and Marketing

Pricing Tips

Customer Excellence

Never Miss An Opportunity 

Follow Up or Fail

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Interactive, fun, engaging and informative session for people who are ready to start their own business. It is recommended that you first consider "How to start your own business course" above

Sales and Marketing Strategies For Success

1 day session

Knowing Your Customer

Messaging

Which Platforms to choose

Design and Development

Who, How, Where and When

Desired Outcomes

Execution

 

A step-by-step guide to building a successful plan

Customer Service Excellence

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1/2 day session 

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A Brief History

Reputation

Hints and Tips

Smile While You Dial

Reviews

Follow Up or Fail

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​​Interactive, fun, engaging and informative session for teams who need an extra helping of EXCELLENCE to add to their customer experience delivery.

An important note about pricing and how I work

I don’t charge just for time.


I charge for experience, judgement, clarity, and impact.

If you’re looking for:

  • quick fixes

  • generic advice

  • or the cheapest option

I won’t be the right fit — and that’s intentional.

If you’re looking for thinking partnership, challenge, and meaningful progress, we’ll work well together.

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