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An extra pair of hands, when you need them - Support Services

Outsourcing specific projects to a trusted third-party gives you flexibility without compromise.

  • No additional headcount

  • Cost-effective, pay-as-you-go support

  • No downtime or disruption

  • No training or onboarding required

  • No employment on-costs

  • Fast, professional delivery with immediate impact

We offer a variety of services ensuring you can grow and scale without risk.

Sales and Marketing Strategy​

In-depth analysis of business, goals, objectives and strategy

Creation of sales and marketing strategy

Month by month detail for following 12 months

Day by Day social media content plan

Weekly Blog titles and overview of content required

Content plan for newsletters

Content plan for email marketing campaigns

Image by Felix Mittermeier

Social Media Marketing

Determined to maintain a strong, consistent presence on social media but struggling to fit it into your diary? Leave it to us.

How we work:

Initial consultation to understand your market, goals, audience, and brand voice

12-month social media strategy, with the first 3 months mapped out in detail

Daily posting across relevant platforms, aligned to the strategy

Performance analysis to track what’s working

Regular review and audit to refine and improve results

We also offer Google and Facebook Ads, PPC, SEO.

Call Handling

 

 

 


​What is the impact to your business of a call unanswered?

Reputation impact

Lost customer

Competitor Win

Believe it or not, answering a call unprofessionally is LESS damaging than not answering at all.

It is VITAL that your customers can get hold of you within office hours. Some customers expect 24/7/365 access to businesses thanks to the digital world we now live in.

DON'T CONSIDER USING AI. Your customers will know it's AI and they will hang up the phone.

If you're too busy to answer every call then outsource your call handling to a reputable third party OR if you can afford to, hire a receptionist.

Our price plan proves that outsourcing to us SAVES money versus the cost of a member of staff, EVEN IF you need 24 hour support.

What we offer:

24/7/365 Call answering

Forwarding urgent calls to recipients

Message taking and instantaneous updates

Private and Confidential Service

English call handlers based in the UK

Data insights

Monthly itemised call logs and invoicing

Calculator And Pen

Book-Keeping and Credit Control

Creation of one-off and ongoing invoices

Inputting Invoices and Receipts to digital software ie Xero/Sage

Credit Control

Analysis of revenue and spend

Monthly reporting

Business Development​

Following the successful creation of your sales and marketing strategy we can support you with:​

Set up of recommended CRM with relevant reporting and analytics

Networking online and in-person (dependent upon location)

Social Media posting (based on agreed strategy)

LinkedIn activity to reinforce marketing plan and build credibility for senior leaders/stakeholders

Creation of Blogs for company website

Creation of newsletters internal/external

Cold-calling

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An important note about pricing and how I work

I don’t charge just for time.


I charge for experience, judgement, clarity, and impact.

If you’re looking for:

  • quick fixes

  • generic advice

  • or the cheapest option

I won’t be the right fit — and that’s intentional.

If you’re looking for thinking partnership, challenge, and meaningful progress, we’ll work well together.

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